Exchange Policy
At Kesudi, we strive to ensure your satisfaction with every purchase. While we do not accept returns, we offer an exchange policy under the following terms:
- Eligibility for Exchange:Items can be exchanged within 7 days of delivery. To be eligible, the product must be unused, in its original condition, and accompanied by the original packaging and tags.
- Exchange Process: To initiate an exchange, please contact our customer support team at kesudiii@gmail.com or call us at +91 93279 82100. Provide your order details and the reason for the exchange. Our team will guide you through the process.
- Exchange Fee: A nominal fee of ₹100 will be charged for processing the exchange.
- Non-Exchangeable Items: Certain items, such as those marked as final sale or personalized products, may not be eligible for exchange. Please refer to the product description for specific details.